Terms and Conditions

Here’s a sample Terms and Conditions document for MIAA Bright Cleaning Services:

Terms and Conditions

Welcome to MIAA Bright Cleaning Services! We are dedicated to providing top-notch cleaning services tailored to your needs. Please review the following terms and conditions to ensure transparency and understanding of our services.

1. Services Provided

MIAA Bright Cleaning Services offers regular cleaning, deep cleaning, and customized cleaning solutions. Specific details of services will be outlined during the scheduling process.

2. Appointments

• Appointments must be scheduled in advance.

• Cancellations or rescheduling must be made at least 48 hours in advance to avoid a cancellation fee (see Section 5).

3. Pricing and Payment

• All service prices will be confirmed during the booking process and may vary depending on the size and condition of the property.

• Payment is due upon completion of services unless otherwise agreed upon in writing.

• Accepted payment methods: [List payment options, e.g., cash, credit card, bank transfer].

4. Discounts and Promotions

• Promotional discounts (e.g., holiday discounts) are valid only during specified periods and cannot be combined with other offers.

• Discounts are applied at the time of billing and must be confirmed when booking.

5. Cancellations and No-Show Policy

• Cancellations made less than 48 hours before the scheduled appointment will incur a fee of 50% of the service price.

• If our team arrives at the scheduled location and cannot gain entry, it will be considered a no-show, and the full service fee will apply.

6. Customer Responsibilities

• Customers must provide access to the property at the scheduled time.

• Any specific cleaning requests (e.g., fragile items, certain areas of focus) must be communicated during the booking process.

7. Liability

• MIAA Bright Cleaning Services is insured and takes every precaution to avoid damage. However, we are not liable for pre-existing conditions, improper installation, or wear and tear.

• Customers are responsible for securing valuables and breakable items.

8. Health and Safety

• For the safety of our team, we reserve the right to refuse service in environments deemed unsafe or hazardous.

• Please notify us of any pets, allergies, or health-related concerns prior to your appointment.

9. Satisfaction Guarantee

• If you are not satisfied with the quality of service, please contact us within 24 hours, and we will address your concerns promptly.

10. Confidentiality

• We respect your privacy and ensure that all personal and property information remains confidential.

11. Amendments

MIAA Bright Cleaning Services reserves the right to update these terms and conditions at any time. Customers will be notified of changes when applicable.

By scheduling an appointment with MIAA Bright Cleaning Services, you agree to these terms and conditions. If you have any questions or concerns, please contact us at [Insert Contact Information].

Thank you for choosing MIAA Bright Cleaning Services!